Frequently Asked Questions
What should the customer know about your pricing (e.g., discounts, fees)?
New England Restoration’s initial consultation and inspection is free, If during the inspection it is determined that laboratory testing would be beneficial or needed, all charges will be fully discussed prior to being performed. However, based on the equipment required, types of fungicides employed, square footage treated, and types and quantity of laboratory test (if needed), remediation pricing varies specific to the job.
What is your typical process for working with a new customer?
New England Restoration starts with a consultation and inspection to determine the best course of action to rid your home of Mold, Odors, and Allergens. Using specialized equipment, New England Restoration will evaluate the environmental conditionality for air quality concerns and, if beneficial or required, recommend the sampling methods for laboratory analysis best suited for further diagnosis. New England Restoration will then use the best established guidelines to contain, kill, and remove the problem contaminates leaving your home clean and healthy
What education and/or training do you have that relates to your work?
New England Restoration, performs remediation in compliance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) mold removal guidelines, The New York City Department of Health & Mental Hygiene Bureau of Environmental & Occupational Disease Epidemiology guidelines or in compliance with EPA mold removal guidelines for schools and commercial buildings.
What questions should customers think through before talking to professionals about their project?
Since mold and many other IAQ conditions are a result of excessive moisture, the inspector will need to know of any prior water leaks or incursions that have taken place.
Our Service Area
We are proud to serve the following communities: Woodbridge, Guilford, Madison, Bethany, Orange, Middlebury, Woodmont, Oxford, Branford, Cheshire, Prospect, Southbury, Milford, North Haven, North Branford, Hamden, Wallingford, Wolcott, Beacon Falls, Seymour, East Haven, Naugatuck, Meriden, Derby, Ansonia, West Haven, New Haven, Waterbury, Bethel, Bridgeport, Brookfield, Danbury, Darien, Easton, Fairfield, Greenwich, Monroe, New Canaan, New Fairfield, Newtown, Norwalk, Redding, Ridgefield, Sherman, Shelton, Stratford, Stamford, Trumbull, Weston, Westport, Wilton, Amston, Andover, Ansonia, Ashford, Avon, Bakersville, Baltic, Bantam, Barkhamsted, Beacon Falls, Berlin, Bethany, Bethel, Bethlehem, Bishops Corner, Bissell, Bloomfield, Bolton, Botsford, Bozrah, Branford, Brewster, Bridgeport, Bridgewater, Bristol, Broad Brook, Brookfield Center, Brookfield, Burlington, Canaan, Canterbury, Canton Center, Canton, Centerbrook, Centerville Mount Carmel, Central, Cherry Brook, Cheshire, Chester, Clinton, Cobalt, Colbrook, Colchester, Colebrook, Collinsville, Cornwall Bridge, Cornwall, Cos Cob, Coventry, Cromwell, Danbury, Danielson, Dayville, Deep River, Derby, Durham, East Berlin, East Canaan, East End, East Glastonbury, East Granby, East Haddam, East Hampton, East Hartford, East Hartland, East Haven, East Lyme, East Windsor Hill, East Windsor, Easton, Ellington, Elmwood, Enfield, Essex, Fair Haven, Fairfield, Falls Village, Farmington, Fenwick, Forbes Village, Forestville, Gales Ferry, Gaylordsville, Glastonbury, Goshen, Granby, Greenwich, Groton Long Point, Groton, Guilford, Haddam Neck, Haddam, Hadlyme, Hamden, Hampton, Hartford, Harwinton, Hebron, Higganum, Huntington, Ivoryton, Jewett City, Kensington, Kent, Killingworth, Lake Garda, Lake Kitchawan, Lakeside, Lakeville, Lebanon, Ledyard, Litchfield, Lyme, Madison, Manchester, Mansfield Center, Marble Dale, Marion, Marlboro, Marlborough, Melrose, Meriden, Middle Haddam, Middlebury, Middlefield, Middletown, Milldale, Monroe, Monterey, Montville, Moodus, Morris, Mount Carmel, Mystic, Naugatuck, Nepaug, New Britain, New Canaan, New Fairfield, New Hartford, New Haven, New London, New Milford, New Preston Marble Dale, New Preston Marbledale, New Preston, Newington, Niantic, Norfolk, Noroton Heights, Noroton, North Branford, North Canaan, North Canton, North Franklin, North Granby, North Grosvenordale, North Haven, North Lyme, North Stonington, North Westchester, North Windham, Northfield, Northford, Northville, Norwalk, Norwich, Oakdale, Oakville, Old Greenwich, Old Lyme, Old Saybrook, Orange, Oxford, Patterson, Pawling, Pequabuck, Pine Meadow, Plainfield, Plainville, Plantsville, Pleasant Valley, Plymouth, Point O Woods, Pomfret Center, Poquonock, Portland, Preston and Prospect.